Supervisor Administration

Job Purpose

The Administration Supervisor leads teams to manage vehicle registration, inspections, and traffic violations, ensuring fleet compliance with regulations and departmental goals. Coordinate with clients and authorities, drive digitalization efforts for better tracking, and provide regulatory guidance to management

Principal Accountabilities

• Vehicle Registration Renewal
  • Supervise and lead a team responsible for the timely renewal of all vehicle registrations within the mobility fleet, Ensuring all renewals are completed accurately and within deadlines to maintain legal compliance
  • Monitor and report progress against this section’s compliance and standards
• Coordination with operation team: 
  • Coordinate and communicate proactively with the technical inspections team to ensure timely inspection of the fleet for istimara renewal and comply with safety standards and regulatory requirements
  • Monitor results, follow up on maintenance needs for re-inspecting and failing cars, keep accurate records
• Traffic Violation Management
  • Monitor all traffic violations incurred by fleet vehicles, ensuring all projects supervisors/in-charge are complying with the violation coordination/clearance as per the guidelines and process.
  • Develop and maintain SLAs and SOPs to ensure violations are resolved within agreed timeframes and comply with legal requirements, while planning and implementing policies to prevent breaches. Monitor violation settlements, coordinate with relevant teams, and escalate issues to ensure timely compliance.
  • Liaise consistently with clients and internal teams to resolve violations promptly, to avoid additional charges or legal restrictions
• Driver & Manpower Documentation and Coordination
  • Collect, maintain, and update comprehensive records for each driver at all locations, including training certifications, gate passes, medical certificates, and their validity periods. Track and coordinate driver training schedules and compliance across all areas to ensure up-to-date qualifications and regulatory adherence.
  • Ensure manpower assignments at locations align with HR data and projects requirements, confirming personnel are prepared with all required documents before deployment.
  • Supervise end-to-end processing of driver and vehicle gate pass requests, ensuring accuracy, efficiency, and timely issuance. Coordinate with operations, security, and clients to maintain smooth access control and compliance with all protocols
• General Administrative Operations
  • Manage daily administrative functions including processing cash bills, vehicle documentation, and other operational paperwork
  • Ensure accurate and efficient documentation to support fleet operations
  • Ensure ongoing compliance with all Ministry of Transport regulations for the car rental business by monitoring operations, documentation, and procedures, and promptly addressing any updates
• Digitalization & IT Skills
  • Use IT skills to create and manage dashboards for tracking operations
  • Communicate data insights clearly and suggest improvements
• Regulatory Knowledge
  • Maintain strong knowledge of traffic and vehicle regulations from all relevant authorities
  • Use Metrash and coordinate with P&C for related compliance activities

Required Qualifications

• Bilingual (Arabic & English)
• Bachelor's Degree
• Vehicle compliance 
• Strong expereince with traffic regulations & Metrash
• Leadership skills
• Automotive Fleet Administrative experience