Service Advisor Associate
Date: Sep 15, 2025
Location: Doha
Company: Al Abdulghani Motors
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Job Purpose
To assist in delivering excellent customer service by supporting the service advisor team in managing customer vehicle service appointments, ensuring accurate documentation, and facilitating smooth communication between the workshop and customers.
Principal Accountabilities
- Greet customers professionally and assist with initial service inquiries.
- Help schedule appointments and prepare pre-booking documentation.
- Ensure that customers are informed of estimated timeframes and service expectations.
- Support in creating accurate job cards with customer concerns, service requests.
- Follow up with technicians and service advisors for updates on job progress.
- Provide timely updates to customers regarding vehicle status under supervision. Support post-service follow-ups to ensure customer satisfaction.
Required Qualifications
- Minimum Qualifications - Diploma
- Basic Automotive knowledge
- Minimum 1 year of experience in similar role
- Strong customer service skills
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.